Allay Your Tech Challenges
To have a competitive edge, enterprises have to be technologically advanced. However, managing more and more complex IT systems becomes a challenge.
We offer managed services on a remote basis to take care of our customers’ IT infrastructure. As a universal, midsize MSP, we accept any customer’s vision on managed IT services and are ready to discuss and comply with non-standard requirements.
How does it affect a particular business?
- Significant expenses on additional IT specialists and maintaining the IT infrastructure fully operable, updated and secure.
- Reduced focus on core services. You spend time and money on technology and a top-class IT team, instead of developing your primary competencies.
What do we guarantee?
- Smooth transition from your in-house team or another MSP
- IT service availability improvement
- Information security
- User satisfaction for a reasonable price
Managed IT Service Challenges We Address
- Customer’s demand to extend the scope of managed IT services. Robovene Business IT customers are free to entrust any scope of IT management functions to our team. We have a wide range of competencies and capacity reserves allowing us to handle load increases.
- Inefficient reactive approach to handling IT issues. Like our customers, we prefer to prevent problems rather than cope with their outcomes. So, instead of a break/fix approach, we provide value-based managed IT services to keep IT operations up and running.
- Threat to customer’s data security. Having deep access to customers’ sensitive data and a commitment to keep it safe, Robovene Business IT follows the customer’s security policy and apply our own security measures. This provides an additional level of protection to ensure that the data is not accessed and tampered with by unsolicited third parties or altered by ransomware.
- Rigid SLA. Robovene Business IT doesn’t keep its customers trapped in a service level agreement (SLA) when their business strategy and IT needs change. We are open to discuss and alter the terms of a managed service contract and adapt our IT services to any of those changes.
